Okay so I rant a lot on my blog. Today I want to rectify that just a little with a huge RAVE for Bissell.
As I have mentioned I had my own cleaning business for about 2 years. I enjoyed the flexibility and I made pretty good money. It was not good for my cuticles. When I first started cleaning I bought one of these.
Love this thing. It cleans great. I use it on my tile at home and when I cleaned I used it on linoleum. I have used it on my wood floors but I don't suggest it. And DO NOT use it on laminate floors.
I needed new mop head covers, they are generally $19.95 for a 2pack and I have yet to find them in a store. A few weeks ago I found them on bissell.com for $9.95 for the 2pack so I ordered them and when I went to pay I kept getting an error. I was hugely frustrated because it said the price was good while supplies lasted. I was starting to panic. So I emailed Bissell and a few days later I get an email stating they were just going to mail me some out. I was never charged and they mailed me a 2 pack that I received days after I received the email. Just when I had given up hope on the big companies a company like Bissell does something like this - you know - great customer service! I thought customer service was dead. This was WAY above and beyond. It was a GREAT experience. Thank you Bissell!!